How to change your screen resolution

Get the most out of XFINITY Internet features and services by making sure your computer's desktop resolution (size) is set at 1024 x 768. This will ensure that your screen will properly display the Comcast.net site.

Windows XP

Macintosh OS X

Windows 2000, NT, ME, 98

Macintosh 9.x

Windows XP

  1. To change your desktop resolution, click once on your desktop with the right mouse button and select Properties from the pop-up menu.

     

     

  2. On the Display Properties window, select the Settings tab.

     

  3. In the area labeled Screen resolution, drag the arrow ( ) to the right until you reach at least 1024 by 768 pixels. Click OK to change your screen resolution.

     

  4. Depending on your computer configuration, you may be prompted to make a choice between restarting your computer, or applying the changes without restarting. It is usually safe to make the changes without restarting.

     

    Macintosh OS X

    1. To change your screen resolution (size) in Mac OSX, click the Apple button, and select System Preferences...

       

    2. Select the Displays icon


       

    3. In the list of Resolutions: select 1024 x 768 (or higher).


    Windows 2000, NT, ME, 98

    1. Click the Start button in the lower left corner of your screen
    2. Select Settings and click Control Panel
    3. Double-click Display and select the Settings tab
    4. Adjust the control in the Desktop Area to 1024 by 768 pixels
    5. If available, press the Test button (if the screen appears blank when testing, it will return to normal in five to 15 seconds)
    6. Select OK
    7. Click OK if prompted to re-boot your computer

    Macintosh 9.x
    1. From the Apple menu, select Control Panels
    2. You will either have the option Monitors & Sound or Monitors If the option is Monitors & Sound:

      1. Open the Monitor icon
      2. From the list of available resolutions, select the resolution you wish to use
      3. Your screen resolution will change instantly
      4. Close the Monitors & Sound window
      If the option is Monitors:

      1. Ensure that the Show pull-down menu option is set to Recommended
      2. From the list of available resolutions, select the resolution you wish to use
      3. Your screen resolution will change instantly
      4. Close the Monitors window

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