Go to the Comcast customerCentral homepage and click on Sign In button. You will need to use your Comcast user name and password to sign in.
If you have lost or do not know your Comcast.net user name or your email address, click here to chat with a Live Chat representative. Prior to your chat session, you will be prompted to enter your email address. If you don't know your Comcast.net user name or email address, simply type in any email address that you have and let the Live Chat representative know that you do not know your Comcast.net user name or email address. Please be prepared to verify your account information in order to allow the chat representative to retrieve your Comcast user name or email address.
If you have lost your Comcast.net password, please click here to use the password reset tool. After successfully answering your Secret Question, you will be able to reset your password.