If you have lost or forgotten your password:
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Visit the
Lost Password page and enter your mySIGN-IN e-mail address or your Comcast.net user name
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Enter the security code in the box - note that the code in the box has been distorted on purpose so that it cannot be read by automated scripts -
click here to learn more about the security code
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Click the Next button
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Provide the answer to the secret question you created during your account set up