Forgot or don't know your Comcast.net user name (email address)?
- Click here to chat with a live chat representative
- Before your chat session begins, you will have to fill out a form, which includes your email address. You may enter any email address (does not have to be a Comcast address)
- Once the chat session begins, let the chat representative know that you do not know or have lost your Comcast.net user name
*Please be prepared to verify your account information in order for the agent to be able to retrieve your user name.
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