Browse the Forums

Chances are, your question has already been asked and answered. If not, post your question
and get answers from Comcast experts and customers like you.

Chat With Us

Chat with a Comcast agent and get the fastest answers to your questions.

Shop Online for Our Best Deals

Sign up today and get our best deals on
XFINITY TV, Internet and Phone.

Want to call us?
Our agents are available by phone 24/7 at 1-800-XFINITY (1-800-934-6489)

Have a question about your Business Class service?
Find answers at businesshelp.comcast.com

Tom Karinshak

Hello, I'm Tom Karinshak, Senior Vice President of Customer Experience at Comcast. Every day, our thousands of Comcast employees across the country are working tirelessly to make sure we deliver the superior experience you deserve. We are here for you. If you have a question or a concern about your service, we have different ways for you to reach us. Choose one that’s convenient for you and connect with our team.

Read a letter from Tom

Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders
Recently Viewed
You currently have no browsing history.
Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more