Account, IDs and Settings

Find your account sign-in information and stay connected.

Getting Started

Create a new primary Comcast ID 

Create or register a Comcast ID - it's simple and should take you no longer than five minutes to complete.

How to add a secondary Comcast ID to your account

You can create up to six additonal user names (email addresses or Comcast IDs) associated with your account.

How to activate alerts

Get Comcast Alerts even when you're away from home. In order to receive text alerts, you'll need to register your mobile device in Customer Central.

Problem-Solving

How to confirm or reschedule an appointment

Need to reschedule a service appointment with Comcast? Not sure when your appointment is and need to confirm? No problem - we can help.

Stop text and email alerts

Comcast Alerts are as easy to stop as they are to set up.

Find a Comcast Service Center

Comcast Centers are here to help you. At Comcast Service Centers, you can pay your bill, manage your account, or subscribe to additional services.

Beyond the Basics

How to remove a username from your account

Removing usernames from your account is easy! Make sure you're signed in to the Comcast site with your Primary username in order to remove any Secondary accounts.

Changing the primary Comcast ID on your account

Change Primary Account in Customer Central lets you make a Secondary account your new Primary account.

How to protect your password

Avoid having your password stolen and unwanted access to your account. Learn how to create a stronger password.

 

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