Account, IDs and Settings

Find your account sign-in information and stay connected.

Getting Started

Move or Transfer Your XFINITY Service to a New Location

Do you want to know if you can keep your equipment when transferring your Comcast service?

Add usernames to your account

Learn how to add new user names or email addresses to your account.

Find a Comcast Service Center

Are you looking to find a Comcast Service Center; Learn how to locate the nearest Comcast Service Center here.

Account Numbers, Usernames, Passwords & PINs

Learn more about Account Numbers, Usernames, Passwords & PINs.

Your Comcast ID or user name

Are you looking to get your Comcast ID or Comcast user name? Use our lookup tool to get your Comcast ID or Comcast user name here.

Problem-Solving

How to confirm or reschedule an appointment

Need to reschedule a service appointment with Comcast? Not sure when your appointment is and need to confirm? No problem - we can help.

Stop text and email alerts

Comcast Alerts are as easy to stop as they are to set up.

Find a Comcast Service Center

Comcast Centers are here to help you. At Comcast Service Centers, you can pay your bill, manage your account, or subscribe to additional services.

Beyond the Basics

Comcast corporate offices

Are you trying to locate Comcast Corporate offices? Learn more about where Comcast corporate headquarters are located here.

Manage Your Email Settings

Do you want to receive Comcast alerts, notices, and updates in your email? Learn how to change your email for Comcast alerts here.

Change your Username

Are you looking to change your Comcast username? Learn how to change your username for your Comcast account here.

XFINITY Signature Support

Learn more about XFINITY Signature Support and how you can get tech support help with this service.

Change your primary user

Do you want to change your Comcast account? Learn how to change your primary account or switch a secondary account to your primary account here.

 

Didn't find what you were looking for?

Explore the help & support forums.

Go to the forums
Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders
Recently Viewed
You currently have no browsing history.
Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more