A link to "Using Text Commands to Receive Account Information" will be sent via email.
We hate spam. The information you've entered will not be shared or sold.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance. Get started with the set-up information here.
In order to receive text alerts, you'll need to register your mobile device in My Account from a desktop or laptop computer first.
Once you've registered your mobile number, you can use text commands anytime you want to instantly get information about your account. Text any of the following commands to 266278 (COMCST):
BAL – Check your balance.
OUT – Check for service outages.
LOC – Find a Comcast Service Center.
NOAPPT – Cancel a service appointment.
COMMAND – See all available features.
HELP – Get additional service information.
STOP – Unsubscribe from Comcast text alerts.
Tip: Add 266278 to your phone's contact list so you have easy access to text commands.
Are you looking to learn more about text commands in Comcast alerts? Learn more on how to use text commands in Comcast alerts here.
Learn how to change your Comcast text alerts or your text alerts preferences here.
Learn more on how to stop email and text alerts from Comcast here.
Our customer guaranteeis our promise to you.Learn more