A link to "Reschedule Your Comcast Appointment" will be sent via email.
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We’ll call to confirm your Comcast appointment, but you can also get in touch with us if you’d like to confirm or reschedule.
If you have an appointment for an installation, a Comcast representative will contact you to confirm. You can also chat live with a customer service representative to confirm or reschedule an appointment.
If you have a scheduled service appointment, you can always cancel or reschedule online. Just click on the Home tab in My Account, log in, and select the Reschedule link located on the Account Profile sidebar of the Overview or Billing & Payments page.
If you ordered services on Comcast.com, make sure you save your confirmation with the dates and times you selected.
Do you want to prepare for your Comcast Installation? Find a checklist for your installation and answers to your questions regarding your Comcast install here.
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Are you having trouble with finding your Comcast account number? Learn more information about your Comcast account number here.
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