Delete/Suspend a username from your account

Updated 11/9/2012 12:57:40 PM by Comcast Expert
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Introduction

If you no longer need a secondary username that’s associated with your account, sign in as the primary user to delete it.

Keep in mind, when you delete a username you’ll likely lose emails, voicemails, and other information associated with the username. Be sure to print or save copies of anything you want to keep.

To delete a secondary username:

  1. Sign in to My Account as the primary user.
  2. Click Users & Preferences.
  3. Select the username you want to delete from the tabbed list of usernames on your account.
  4. Click Delete or Suspend User.
  5. A pop-up window will appear.
  6. To suspend the username, choose Suspend this account.  To delete the username, choose Delete this account
  7. Click Save Changes.

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