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Support Settings Change your Username

Introduction

Your username is part of your Comcast online identity. If you want to change a primary or secondary username, be sure you don't need the old username anymore.

Please note: When you change your username the old username can’t be used again.

To change your username:

  1. Sign in to My Account.
  2. Click Users & Preferences.
  3. If you are the primary user, click on the tab for the user you want to change.
  4. In the top left of the Basic Settings window, click Change username.
  5. In the pop-up window, enter the password, for the username that is being changed, and new username. Click Save Changes.

Find this article at:

http://customer.comcast.com/help-and-support/account/how-to-change-your-username/