Support Settings Stop Comcast Alerts


Comcast Alerts are as easy to stop as they are to set up. To stop receiving text commands or email or text alerts from Comcast, choose the one below that applies:

To stop text commands:

  • Text STOP to 266278.

To stop email or text alerts:

  1. Sign in to My Account.
  2. Click the Users & Preferences tab at the top of the page.
  3. Select the username you want to stop email or text alerts for. You will see the ‘Manage your alerts’ box appear next to the user’s information.
  4. Uncheck the alerts that you no longer wish to receive either for Email or Mobile.
  5. Click the yellow Save button at the bottom of the page.

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