Support Settings Text Commands in Comcast Alerts


Get your account balance or TV schedules sent straight to your cell phone with Comcast Alerts.

What to do

To use text commands in Comcast Alerts, you'll need to register your mobile device in My Account from a desktop or laptop computer. After that, simply text a command to 266278 (COMCST).

Text Commands

Text any command below to 266278 (COMCST).
LOC – Find the payment center closest to your service address.
BAL – Get your latest account balance.
OUT – Find out if there is currently a service outage in your area.
NOAPPT – Cancel a scheduled service call.
STOP – Unsubscribe from Comcast text alerts.
HELP – Get additional service information.
COMMAND – See list of available text commands.

Tip: Add 266278 to your phone's contact list so you have easy access to Comcast Alerts.

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