Get help from Comcast

Residential customers

• Visit www.comcast.com/help anytime to find help with your Comcast products and services.
• Chat live with a Comcast technician
  • Chat with a Comcast technician and get instant answers to your technical questions 24/7
• Ask the Comcast community
  • If you’re a current XFINITY Internet customer, you can check out what other Comcast customers are talking about in the online forum. You can search for answers to a question or post one.
• Send us an email
  • If you didn't find what you needed through Live Chat, send us an email. We'll respond within 24 hours.
• Call us
  • If you prefer to contact us by phone, call 1-800-XFINITY (1-800-934-6489).

Comcast Business Class Customers

If you have a question about your service, please visit businesshelp.comcast.com.

Hello, I'm Rick Germano, Senior Vice President of Customer Operations at Comcast. Your satisfaction is my number one priority, and it's important to me that you get the answers you need as quickly as possible. If you have a technical question or a concern about your service, we have many different ways for you to reach us. Read through the options above and click to connect with our team.