Ways to Get help from Comcast
Updated
6/14/2013 4:42:03 PM
by
Comcast Expert
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Introduction
If you have a question about your Comcast service, we’re here to help 24/7. With support options for your convenience, you can get the answers you need quickly.
Residential customers
Find answers to common questions
Visit
www.comcast.com/help for help articles about Comcast products and services.
Chat live with a Comcast technician
Chat with a Comcast technician 24/7 and get instant answers to your technical questions.
Ask the Comcast community
If you’re a current XFINITY Internet customer, you can check out what other Comcast customers are talking about in the
online forum. There you can search for answers to a question or post a new one.
Call us
If you prefer to contact us by phone, call
1-800-XFINITY (1-800-934-6489).
Comcast Business Customers
If you have a question about your service, please visit businesshelp.comcast.com.
A message from Customer Operations
Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. The Best Customer Experience, that’s what we strive for every day. As a company, our job is to make sure every interaction you have with us is a special one. We know your time is important. We know you want answers to your questions quickly and you want issues resolved the first time. We heard you. We are listening. And it’s all about you. Learn more about how we have been making significant progress in transforming the way we do business.