Payment is due by the date noted at the top of a bill. When a bill isn't paid on time, we'll send a late payment notification.
What Happens When a Payment is Late
Depending on how overdue a payment is, late fees may be charged or service could be interrupted or disconnected.
What to do
If you have received a late payment notification, missed a payment or are experiencing a service interruption, please contact us to discuss your options.
Please note: It usually takes 48-72 hours to reinstate service once it is interrupted.
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