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Support Billing Pay your bill using your mobile device

Introduction

There are two ways to use your mobile device to view and pay your Comcast bill online.

Using the Comcast.com/m website

Step 1

Open the browser on your mobile device and type in www.comcast.com/m.

Step 2

Scroll down and tap My Account.
The my account option is selected on a Comcast mobile screen

Step 3

Tap Pay My Bill.
The pay my bill option is selected on the my account screen

Step 4

Enter your Comcast ID or Email and password and tap SIGN IN to bring up your account.

Step 5

View your Account Summary and scroll down to make a one-time payment then choose a payment method then tap Next.
The make a one-time payment screen is displayed with account summary information

Step 6

Provide your billing details and the amount you wish to pay and tap Next.

Step 7

Review your payment information and tap the blue Submit button.

Using the XFINITY Connect app

Step 1

Sign in to the XFINITY Connect app and tap the Settings icon in the top left corner.

Step 2

Under My Account tap View & Pay My Bill.

Step 3

Enter your Comcast ID or Email and password and tap SIGN IN to bring up your account.
The XFINITY sign in screen is displayed

Step 4

Tap Make One-Time Payment to pay your bill.
The make a one-time payment option is selected on the Account Details screen

Step 5

Choose your payment method.
Payment method options are displayed on the account details screen

Step 6

Provide your billing details and the amount you wish to pay and tap Next.
Fields for billing details are displayed on the account details screen

Step 7

Review your payment information and tap Submit to make your one-time payment.
A summary of billing details is displayed on the account details screen

Find this article at:

http://customer.comcast.com/help-and-support/billing/mobile-bill-pay/