XFINITY TV

Watch what you want, when you want on TV and online

Getting Started

All about cable boxes

What is a cable box? A cable box (also known as a digital converter or digital cable box) allows you to view digital channels. Find how to get one.

Control multiple devices with a Comcast universal remote

Using other equipment with a remote is easier than ever with Comcast universal remotes.

Download a DVR user guide for your area

The XFINITY DVR user guide has specific information about products and services offered in your area. If you are not signed in, you will be asked to give us your address.

Protect your child with Parental Controls

The Parental Control feature allows you to restrict the viewing of programs, as well as certain program titles and channels.

Use On Demand

Learn all about your On Demand service - how to browse and watch On Demand choices on TV and online and more.

Download a user guide for your area

The XFINITY TV user guide has specific information about products and services offered in your area.  If you're not signed in, you will be asked to give us your address.

Problem-Solving

Troubleshoot your cable

Is your cable box not responding or you’re not sure if your cable is out? Try these simple troubleshooting tips.

Turn closed captioning on or off

Turning on the Closed Caption feature depends on what kind of cable box and TV you have. We've outlined a few of the different setups to help point you in the right direction.

Troubleshoot your remote control

Is your Comcast remote not working? Download the user manual to get instructions for programming your remote.

Beyond the Basics

Set up DVR Manager

You can set up your DVR from your computer or online, and watch your favorite programs at your convenience.

Protect your computers and TVs

Protect your computers, laptops, tablets and flat-panel TVs under one simple, affordable warranty plan with XFINITY Signature Support.

Order a Pay-Per-View program or event

Ordering a Pay-Per-View program is as easy as choosing the program, selecting a start time, and confirming the order.

 

Didn't find what you were looking for?

Explore the help & support forums.

Go to the forums
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  • Real-time service connection status
  • Appointment reminders
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