XFINITY TV

Watch what you want, when you want on TV and online

Getting Started

All about cable boxes

What is a cable box? A cable box (also known as a digital converter or digital cable box) allows you to view digital channels. Find how to get one.

Control multiple devices with a Comcast universal remote

Using other equipment with a remote is easier than ever with Comcast universal remotes.

Download a DVR user guide for your area

The XFINITY DVR user guide has specific information about products and services offered in your area. If you are not signed in, you will be asked to give us your address.

Protect your child with Parental Controls

The Parental Control feature allows you to restrict the viewing of programs, as well as certain program titles and channels.

Use On Demand

Learn all about your On Demand service - how to browse and watch On Demand choices on TV and online and more.

Download a user guide for your area

The XFINITY TV user guide has specific information about products and services offered in your area.  If you're not signed in, you will be asked to give us your address.

Problem-Solving

Troubleshoot your cable

Is your cable box not responding or you’re not sure if your cable is out? Try these simple troubleshooting tips.

Turn closed captioning on or off

Turning on the Closed Caption feature depends on what kind of cable box and TV you have. We've outlined a few of the different setups to help point you in the right direction.

Troubleshoot your remote control

Is your Comcast remote not working? Download the user manual to get instructions for programming your remote.

Beyond the Basics

Online TV through Partner Sites

Are you looking for information about online TV from Comcast's Partner sites? Learn more about online TV from Comcast's partner sites here.

How to fix error code S0A00

Did you get an error code S0A00 on your Comcast cable box? Learn what S0A00 means and how to resolve this issue here.

XFINITY TV on the X1 Platform

XFINITY TV on the X1 Platform is a new XFINITY TV product that combines a vast library of traditional TV and On Demand progr

Set up Automatic Payments

Are you looking for more information on setting up auto bill pay for your Comcast service? Learn more about Comcast Auto pay here.

XFINITY TV Remote app Eligible Set-Top Boxes

Find out if your XFINITY TV digital cable box is compatible with the XFINITY TV Remote app.

 

Didn't find what you were looking for?

Explore the help & support forums.

Go to the forums
Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders
Recently Viewed
You currently have no browsing history.
Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more