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Support XFINITY TV Cancel a Pay-Per-View order

Introduction

How to cancel an ordered Pay-Per-View event.

What to do

  1. Find the event you ordered through the on-screen guide and press OK/Select on your remote.
  2. Using the remote, scroll to the right and select Buy.
  3. Scroll down to Don't Order and press OK/Select.
  4. This will cancel your order and you will receive a confirmation screen that says: ORDER CANCELED.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/canceling-pay-per-view/