We're happy to help with all your Closed Captioning needs.
Closed Captioning Support
Closed captioning support is available via Help & Support FAQs, including Turning Closed Captioning On or Off. Additional help is available via Forums, Email, Phone (1-800-266-2278) and Fax (215-286-4700). Comcast Customer Service supports TTY/TDD. Hearing /Speech Impaired should call 711 for Customer Service.
Help by Mail
To inquire about the status of a written closed captioning complaint, please contact:
Closed Captioning Office
1701 John F. Kennedy Blvd.
Philadelphia, PA 19103-2838 Email: Closed_Captioning@Comcast.com