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Support XFINITY TV Closed Captioning Assistance

Introduction

We're happy to help with all your Closed Captioning needs.

Closed Captioning Support

Closed captioning support is available via Help & Support FAQs, including Turning Closed Captioning On or Off.  Additional help is available via Forums, Email, Phone (1-800-266-2278) and Fax (215-286-4700). Comcast Customer Service supports TTY/TDD. Hearing /Speech Impaired should call 711 for Customer Service.

Help by Mail

To inquire about the status of a written closed captioning complaint, please contact:
N.W. Patel
Closed Captioning Office
1701 John F. Kennedy Blvd.
Philadelphia, PA 19103-2838 Email: Closed_Captioning@Comcast.com
Fax: (215)-286-4700
Call: (215)-286-8000

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/help-with-closed-captioning/