Limited Basic-only customers are currently eligible to receive digital adapter service (and digital adapters) for up to three (3) outlets without an additional monthly charge. A digital adapter service charge of $0.50 will apply to each additional digital adapter service outlet for Limited Basic customers.
All other customers are eligible to receive a digital converter as part of their service included at no additional monthly charge with their primary outlet. A digital adapter service charge of $1.99 per month will apply to each additional digital adapter service outlet. Certain markets may have alternative pricing.
The quickest and easiest way to order your equipment is to order online. You may also contact us on the phone at 1-800-XFINITY, or visit us in person at a service center.