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Support XFINITY TV Installing and Using TV Sampler App for Android

Introduction

This article details how to install and use the TV Sampler app for Android mobile devices. For FAQs regarding the TV Sampler app, please see the TV Sampler App FAQs.

Note: For Android 4.0.3 and above.

  1. Visit the Google Play store and search for TV Sampler. You should see an app with the following XFINITY icon. Select Free, then select Install.
     An XFINITY icon
     
  2. Launch the app by clicking on the icon.
  3. You will be presented with a welcome message and asked to review and agree to the Terms of Service. Select the check box to activate the Play Now button and then press the Play Now button to proceed.
    • Note: If you are already an XFINITY TV subscriber, you can utilize the XFINITY TV Go app by selecting the XFINITY TV Player link at the bottom of the screen.
      TV sampler welcome screen
       
  4. A Viewer Advisory screen will display indicating TV Sampler contains TV-14 content. Tap OK to begin browsing content.
     A viewer advisory message is displayed
     
  5. An email notification screen will display. If you would like to receive special offers and promotions from XFINITY, provide your information and select Submit; otherwise, you can select Maybe Later. If you do choose to provide your email, the email address and ZIP code are required fields while the first name and last name fields are optional.
     Email notification screen
     
  6. Following the email submission form, the Watch Now tab will appear and you can browse the TV Sampler library by swiping up and down. Select Play to begin viewing your selection. You can also select the Learn More tab to discover more information about the programming available to XFINITY TV subscribers.
     Graphics for two TV series are displayed beneath the Watch Now tab
     
  7. Enjoy!
    A scene from a TV episode is displayed
     
  • Note: After viewing every second video, the following screen appears before you can continue to use the application. Click the X in the upper right corner to dismiss the message. Click More Info for more details, or Order Now to purchase a subscription to XFINITY TV service.
     A screen with the More Info and Play Now buttons is depicted
     

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/installing-tv-sampler-app/