Comcast

Menu
Support XFINITY TV Large-Button Remotes (Big EZ Remote)

Introduction

Comcast offers a large-button remote, the Big EZ remote, to Accessibility customers upon request. The Big EZ remote is a third-party device, offered free of charge, that delivers improved readability of the remote keys and may be easier for our elderly or visually impaired customers to use.

The Big EZ remote is simple to program and can operate 2 devices at once, such as your set-top box and television. The remote is pre-programmed to work with Comcast’s Motorola set-top boxes and Digital Transport Adapters (DTAs). Comcast provides this device for our customers and offers help and support for using it, though we do not manufacture it ourselves. The remote control requires installation of 4 new AA batteries (included).
A Big EZ remote control is displayed. The buttons are described in detail later in this article.

Requesting a Large-Button Remote

Customers who are interested in ordering a large-button remote should contact Comcast's Accessibility Center of Excellence.

Button Descriptions

  • TV POWER: Turns your TV on or off (if programmed)
  • ALL POWER: One button to turn the set-top box and TV (if programmed) on or off
  • SETUP: Used for programming the remote for control of your TV
  • Backlight: Turns the backlight on or off.
  • CC: Not functional at this time (Reserved for future 1-touch Closed Captioning access)
  • LANG: Not functional at this time (Reserved for future secondary audio stream – 1-touch access)
  • Xfinity: Enters the On-Screen guide menus
  • GUIDE: Accesses the guide
  • REW: Rewinds playback of an XFINITY On Demand program or DVR recording
  • PLAY: Plays an XFINITY On Demand program or DVR recording
  • FFWD: Fast-forwards an XFINITY On Demand program or DVR recording
  • STOP: Stops playback of an XFINITY On Demand program or DVR recording
  • PAUSE: Pauses playback of an XFINITY On Demand program or DVR recording
  • REC: Initiates recording of a program on the DVR
  • PAGE Up/Down: Scrolls through menu screen pages
  • CH +/-: Selects the next-higher or next-lower channel
  • VOL +/-: Controls the volume on the cable box or TV (if programmed)
  • MUTE: Turns the sound on and off
  • Keypad (0-9): Selects the channel you want to view
  • A,B,C,D: Context-sensitive control keys
  • OK Select: Selects the highlighted item within the guide
  • LAST: Returns to the previous channel menu or guide screen
  • INFO: Provides a program description
  • EXIT: Exits guide screen and returns you to TV viewing

A diagram of buttons on the Big EZ remote and descriptions of functions is displayed. The descriptions are listed above this image.

Program the Remote to Control Your Set-Top Box

Your remote is pre-programmed to operate XFINITY set-top boxes. If you are using the remote for control of a non-XFINITY set-top box, you may need to program the remote for Motorola or Cisco mode using the steps below:

  1. Press and hold the SETUP button for 5 seconds. The LED indicator will turn from red to green. Then:
    • Press B for control of a Motorola brand set-top box.
    • Press C for control of a Cisco or Scientific-Atlanta brand set-top box.
      Note: The LED indicator light will blink green twice when the button is pressed. If you need to re-program the remote for control of an XFINITY set-top box, press A in step 1.
  2. Press the xfinity button to verify that the remote is controlling the cable box properly.

Why doesn’t my remote work to control my set-top box?
This remote is designed to work with XFINITY, Motorola and Cisco set-top boxes. If you have certain Motorola or Cisco set-top boxes, you need to program the remote for Motorola or Cisco mode. Follow the steps above to program the remote for control of your set-top box.

Program the Remote to Control Your TV

To program your remote for control of TV power and volume, follow the steps below:

  1. Install the remote’s batteries, and make sure both your TV and set-top box are turned on.
  2. Refer to the TV Device Codes list included with the remote to locate your TV manufacturer.
  3. Press and hold the SETUP button on the remote until the status LED light changes from red to green.
  4. Enter the first code listed for your TV manufacturer. The status LED should flash green twice when the code is entered.
  5. Press the TV POWER button on the remote. If the TV turns off, you have successfully programmed your remote.
  6. Turn the TV back on, and verify that the volume and MUTE buttons are controlling the TV sound properly.
  7. If the TV does not turn off, or the volume and MUTE buttons do not work, repeat the steps above using the next code listed under your TV manufacturer in the remote’s TV Code list.

Can’t find your code?

If you cannot program the remote for TV control using the codes provided for your manufacturer, please follow the steps below to search through all available codes. You can also search the Device Codes list.
  1. Turn on your TV.
  2. Press and hold the SETUP button for 5 seconds. The LED indicator will turn from red to green.
  3. Press the CH+ button repeatedly to search through the manufacturer codes until the TV turns off.
  4. Once the TV turns off, press the SETUP button. The status LED light on the remote should flash green twice.
  5. Press the TV POWER button on the remote. If the device turns on, you have successfully programmed the remote for control of your TV.

Device Codes

The TV manufacturer device code list is also included with your remote.

Brand Set Up Codes for TV
3M 089,649,653
A-Mark 302
Abex 464
Accurian 683
Action 556
Admiral 475,361
Advent 362,581,579
Adventura 079
Aftron 364
Aiko 040
Aiwa 512,692
Akai 397,076,231,067,509,576,446,660,663,376,664,360,513
Alaron 007,483
Albatron 302,541
Ambassador 274
America Action 035
Ampro 523
Anam 035
Anam National 468
AOC 231,645,377
Aomni 650
Apex Digital 364,561,565,017,099
Archer 302
Astar 384,581
Audiovox 035,040,302,655,533,543,557,589,697,698
Aurora Systems 532
Aventura 053
Belcor 001
Bell & Howell 313,462
BenQ 376,598
Bradford 035
Brillian 566,582,583
Brockwood 001
Broksonic 280,361
Bush 276
Byd:sign 596
Cadia 588
Candle 231,079,001,106
Canon 132,617
Carnivale 231
Carver 109,292
Casio 506,575
CCE 483,354
Celebrity 061
Celera 099
Changhong 099
Cinego 702
Citizen 076,231,040,079,001,106,235,503,656,657,658,655
Clarion 035
Classic 701
Coby 707,384
Commercial Solutions 233
Compaq 522
Concerto 001
Contec 035
Craig 035
Crosley 109
Crown 035
Curtis Mathes 109,313,655,475,076,513,231,089,166,462,001,319,192,233,608
CXC 035
CyberHome 527
Cytron 383,705
Daewoo 040,001,055,470,474,085,509,655
Daytron 001
Dell 585,109,001,621
Delta 614
Denon 089,502
Denstar 035
Diamond Vision 682,703
Digistar 451
Digital Lifestyles 673,684
Digital Projection Inc. 629,668,167
Dream Vision 595
Dumont 463
Durabrand 361,035,001,053
Dwin 475,020,192
Dynatech 049
Dynex 361,457
Eiki 132
Electroband 061
Electrograph 363,650
Electrohome 361,446,641,360,658,060,061
Element 381
Emerson 313,688,280,361,035,689,367,690,053,489,
235,267,483,281,007,274,465,001,655,454
Emprex 626,638,673
Envision 231,534,377
Epson 572,592
Erae 578
ESA 513,053,454
Fisher 313,159
Fujitsu 007,106,510,547,382
Funai 035,053,007,689,454,586
Futuretech 035
Gateway 363,001,376
GE 655,001,082,333,029,468,135,175,489,192,691,116,233,608
Gibralter 463,231,001
Go Video 563,581,446
GoldStar 231,011,001,464
Goodmans 494
Gradiente 496
Grundig 510
Grunpy 035,007
H & B 613
Haier 569,001,364,567
Hallmark 001
Hanns.G 677
Hannspree 609,669,677
Harley Davidson 466,007,689
Harman/Kardon 109,471
Harvard 035,305
Havermy 475
Helios 551
Hello Kitty 655
Hewlett Packard 631,633,570,377,571
Hisense 364,442
Hitachi 712,711,689,607,528,517,516,413,175,250,
481,479,097,253,001,465,464,462,089
Hyundai 545,375,593
I-Inc 670
iLo 370,398,053,661
Infinity 109
InFocus 519,520,521,526
Initial 392,398
Insignia 053,457,361,374,383,634,454,446
Inteq 463
IX 559
Janeil 079
JBL 109
JCB 061
Jensen 362,004,581,579
JVC 467,008,056,480,518,610,580
Kamp 483
Kawasho 483,490
Kaypani 052
KDS 381
KEC 035
Kenwood 231,001
KLH 099
Kloss 024,079,471
Knoll Systems 526
Konka 035,355,508,236,446,695
Kost 584,581
Kreisen 558,581
KTV 035,231,483
LG 302,499,549,636,581,694,001
Lloyd's 689
Loewe 477
Logik 462
Luce 540,568
Luxman 001
LXI 233,109,313,099
Magnavox 628,511,231,514,392,454,689,635,377,574,581,
495,533,109,187,106,007,096,008,105,024
Magnin 691
Majestic 015,462
Onwa 035
Optimus 313,166,128,689
Optoma 564,609,659
Optonica 475,049
Orion 280,361,007,690,367
Panasonic 468,128,162,486,375,597,624,116
Penney 233,099,076,001,231,116,691,192,309,478,135,110,464,333,082
Petters 381
Philco 109,231,001,021,105,096,302
Philips 628,109,511,581
Pilot 231,001
Pioneer 166,679,066,465,268,618
Planar 632
Polaroid 709,099,700,676,675,674,672,451,637,381,446,109,602,376,383,599,581
Portland 040,001
Prima 362,581,579,589,457,109
Princeton 302,515
Prism 116
Proscan 001,608,319,192,233
Proton 001,302,320,052,319
Protron 379,601
Proview 381
Pulsar 463,001
Puneet 638
Pvision 578
Quasar 468,049,128,219,116
RadioShack 233,313,035,001,231,049
RCA 116,691,192,488,140,135,473,679,233,608,639,035,446,465,029,001,018
Realistic 313,035,231,049,464,001
RevolutionHD 650
Rhapsody 483
Runco 463,231,167,109
Sampo 231,464,052,100,110,363
Samsung 231,699,642,076,535,524,504,270,497,408,354,483,464,001,513
Sansui 361,623,689,367,360
Sanyo 313,472,146,159,103,484,132,529,530,691
Sceptre 560,017,611,646
Scimitsu 001
Scotch 001
Scott 280,035,001,007,309,666
Sears 233,109,313,099,053,015,001,146,478,159,168,007,192,566,689
Seleco 089,595
Sharp 475,048,049,495,647,398,501,546
Sharper Image 696
Sheng Chia 475
Sherwood 619
Shogun 001
Signature 462
Signet 531,542,584
SIM2 Multimedia 595
Simpson 106,187
Skyworth 681
Solarism 577
Sole 534,568,613,615,636,650,581
Sony 061,200,273,492,538,600,620,662,678,679,689,693
Soundesign 035,001,007,106
Sova 379,698
Soyo 638,670,319,685,686,687,446
Spectricon 302,137
Spectroniq 381
Squareview 053
SSS 035,001
Starlite 035
Studio Experience 541
SunBrite 625,627
Superscan 475,550
Supre-Macy 079
Supreme 061
SVA 504,364,551,553,554,555
Sylvania 688,109,231,586,021,105,469,096,581,053,454
Symphonic 035,053,689
Syntax 573,001,648
Tandy 475,485
Tashiko 588
Tatung 302,049,468,571,370,590,591,612,076,376
Technics 128,116
Technol Ace 007
Techview 544,706
Techwood 116,302,001
Teknika 109,035,579,076,040,462,001,482,007,106,312
Telefunken 513,001,476
Telemagic 132
Tera 320
Thomas 689
Thomson 476,484,507
TMK 001,274
TNCi 463
Toshiba 313,001,076,008,128,478,519,537,606,614,665,360,099
TruTech 667,710
TVS 361
Ultra 000,601
Universal 333
US Logic 370
Vector Research 231
Venturer 001
VEOS 566
Victor 467
Video Concepts 067
Vidikron 109,487,618,652
Vidtech 001,008
Viewsonic 363,109,517,525,528,365,550,380,603,605,643,651
Viking 079,312
Viore 576,661,011
Visart 604
Vizio 001,550,380,376
Wards 109,231,462,021,082,333,105,029,001,096
Waycon 099
Westinghouse 655,380,373,565,587,061
White Westinghouse 361,655
WinBook 370,076
Wyse 377
Xoceco 589
Yamaha 231,001,528,622
Zenith 463,361,001,040,462,689,655
Zonda 302

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/large-button-remotes/