Support XFINITY TV Replace a Broken Remote Control

Introduction

Need a new remote? Here's how to get one.

We provide new remote controls at no charge—just bring your old or broken one to a Customer Service Center. (You can also ask to have a Comcast technician come to your house. Charges may apply.)

Program Your New Remote

You'll need to program your new remote to work with your TV and other equipment. You'll find detailed instructions using our online programming tool at https://customer.comcast.com/remotes.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/lost-or-broken-remote-controls/