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Support XFINITY TV Learn About XFINITY On Demand

Introduction

With XFINITY On Demand, you have more control over your television viewing. Watch the world's greatest collection of On Demand shows and movies available on your TV, online and on your iPad, iPhone and iPod Touch.

Do you have the XFINITY on the X1 Entertainment Operating System? If so, see X1: On Demand Menu - Find TV Programs and Movies.

Access XFINITY On Demand at home

To access XFINITY On Demand on your TV:

  1. Press the On Demand button on your Comcast remote control or tune to Channel 1
    • If you have a Comcast remote control with the xfinity button, press this button and then select On Demand from the on-screen guide's main menu.
  2. Use the arrow buttons to select a category from the XFINITY On Demand Main Menu.  Then highlight a movie or program listing and press the Ok/Select button.
  3. Select the Watch or Buy icon to view a program. To watch a free preview, select the filmstrip icon:
    Filmstrip icon
The above instructions may vary depending on your on-screen guide, but the basic XFINITY On Demand functions should remain the same. Select the XFINITY On Demand option from your On-Screen Guide's main menu and follow the on-screen instructions.

Controlling XFINITY On Demand

Image shows On Demand control buttons on Comcast remote control.

XFINITY On Demand controls.

  • Use the video control buttons on your Comcast remote control to rewind, fast-forward, stop and pause XFINITY On Demand programs.
  • You can also use the Page Up and Page Down buttons to quickly skip ahead or back in an On Demand program in 10-minute increments.

Note: On Demand controls are disabled for some popular free TV shows.

Search XFINITY On Demand

  1. Press the On Demand button on your remote control.
  2. Use the up and down arrow keys or the Page Up and Page Down buttons to locate the Search option from the On Demand Menu.  Highlight Search and press Ok/Select.
  3. Use the on-screen keyboard to enter a title, actor, director or keyword.
    • Helpful hint: Press the OK/Select button to select each letter and press the Left Arrow icon to delete.
  4. Results are sorted in order of relevance, with the most popular matches at the top of your list.
    Search screen allows user to enter text to search for On Demand programs.

XFINITY On Demand Saved Programs

Once you stop an XFINITY On Demand program, it is saved for up to 48 hours; however, programs under 20 minutes are not saved. To access saved XFINITY On Demand programs, select Recently Viewed from the XFINITY On Demand Main Menu.

AnyRoom On Demand

With AnyRoom On Demand, everything with Recently Viewed is available on all set-top boxes in your home. So you can start watching a program in one room, stop it and resume watching in another.

XFINITY On Demand Purchases

Now you can purchase many TV shows and movies to own with XFINITY On Demand weeks before they are available on DVD and for rental. Just add your favorites to your digital library and enjoy them anywhere, on your favorite devices, as many times as you want. With XFINITY On Demand Purchases, you can:

  • Buy and stream movies and TV shows on your set-top box
  • Buy, stream and download movies and TV shows on your PC at xfinity.com/tv
  • Stream and download movies and TV shows with the XFINITY On Demand Purchases app for Android and Apple mobile devices

Visit XFINITY On Demand Purchases - Equipment Requirements and FAQs for more information about XFINITY On Demand Purchases.

Preventing Unauthorized Orders

You can use Parental Controls to restrict viewing of certain content. Visit Parental Controls for more information.

Troubleshooting your XFINITY On Demand Service

XFINITY On Demand Interactive Troubleshooting Guide

Use this tool to fix most XFINITY On Demand service issues such as error messages, access problems and video playback errors.

Access XFINITY On Demand Online

Access thousands of TV shows and movies anytime, anywhere at no additional cost. Visit the XFINITY TV Go website for more details.

Plus, with the XFINITY TV Remote app, you can turn your iPad, iPhone or iPod touch into a TV screen to watch your XFINITY On Demand shows and movies from anywhere. Visit xfinity.com/tvapp for more information.

Please note: XFINITY On Demand is not available in all areas. See if XFINITY On Demand is available in your area.

XFINITY services not available in all areas. XFINITY TV Remote app system requirements and information at xfinity.com/tvapp. Converter and remote required for XFINITY On Demand services. XFINITY On Demand selections subject to charge indicated at time of purchase. Program availability subject to service level.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/on-demand-from-cable-tv/