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Support XFINITY TV TV Everywhere on Network Websites and Apps

Introduction

This article provides information on accessing and viewing TV Everywhere content on network websites and apps.

Overview

TV Everywhere provides the freedom to watch many of your favorite shows on your terms - when you want, where you want, on the most convenient device available - at no additional cost with your XFINITY TV subscription.

To watch, you will need:

  • A subscription to XFINITY TV that that includes the network you want to watch.
  • An XFINITY-registered set-top box.
No additional registration is required to view TV Everywhere content. To sign in to a network page or app, simply use your Comcast ID and password.

FAQ's

What networks are available through TV Everywhere with XFINITY TV?

Do I need to pay extra to access TV Everywhere?
No. TV Everywhere is an added benefit of your XFINITY TV subscription.

If your subscription doesn't include the network you're trying to watch, you'll be notified after signing in. You will not be charged unless you decide to upgrade your subscription.

How do I set Parental Controls for TV Everywhere?
Parental Controls are set through XFINITY TV to restrict viewing on TV Everywhere sites and apps. Learn more at Online Parental Controls and PINS.

What are the system, operating and device requirements?
We recommend checking each network's requirements for the best online viewing experience, including which devices each network supports. Each network lists this information on its Help or FAQ page. How is my sign-in information protected?
Comcast does not share your Comcast account or billing information with the network as part of the TV Everywhere sign-in process. For details on how we collect and use information, view our Privacy Policy.

Is the online coverage available in High-Definition (HD)?
Each network makes the decision whether to provide programs in HD or not.

Why can’t I access content online even though my subscription includes the channel?
There are a number of networks for which Comcast does not have the rights to provide content online and, because of this, XFINITY customers are unable to view such a network’s content online even though their TV subscription includes that network.

Troubleshooting TV Everywhere

For help with troubleshooting TV Everywhere issues, please visit Troubleshooting for TV Everywhere.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/online-tv-through-partner-sites/