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Support XFINITY TV Power outages and cable service

Introduction

Find out what happens when the power goes out.

What will happen

In the event of a power outage, you’ll temporarily lose your on-screen guide.

  • Your guide and program information will appear a few minutes after power is restored.
  • Access to all features will be restored shortly thereafter.
  • There’s no need to reset your Lock Out or Purchase Codes.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/power-outages-and-your-cable-service/