Support XFINITY TV How to get a CableCARD


Comcast supports CableCARD devices, such as TiVo equipment and CableCARD-ready televisions.

If you use a CableCARD device instead of a Comcast cable box, you’ll receive one-way digital cable channels but not our interactive guide, pay per view events or On Demand programming. Here’s how to purchase and install a CableCARD:

  • CableCARD-ready devices can be purchased at many retail stores.
  • You’ll need a CableCARD to activate your service. Comcast provides CableCARDs for both professional and do-it-yourself installations.
  • The first CableCARD in a retail device (e.g., TiVo devices or CableCARD equipped televisions) is provided at no additional charge to Comcast customers. If a second CableCARD is needed for the same device (i.e., TiVo Series 3 boxes), the cost is $1.50 per month for the additional card. Again, this only applies to a second CableCARD in the same device.
    • Note: If you subscribe to a video service level above Limited Basic and you have additional televisions connected to Comcast video service there will be an additional monthly service charge for your additional television outlets regardless of whether you lease equipment from Comcast or provide your own retail devices. If, however, you own a retail device, including a CableCARD device (e.g., TiVo or CableCARD equipped television) with an activated CableCARD installed and are subscribing to a Comcast video service that includes equipment as a part of the service, Comcast will issue you a monthly Customer Owned Equipment credit. Customer Owned Equipment Policy.
  • If you own a CableCARD device with an activated card and subscribe to a Comcast video service that includes equipment, you’ll receive a monthly equipment credit.

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