Set up online parental controls

Updated 3/9/2012 8:49:06 PM by Comcast Expert
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Introduction

Enable parental controls so you can control your family’s access to video content on the XFINITY TV online video service.

How to enable XfinityTV.com parental codes

Parental controls also can be set for XFINITY TV online video services. To enable parental controls, you need to:

  1. Sign in to Comcast Customer Central.
  2. Select the Users & Settings tab.
  3. Select Edit next to Parental Controls.
  4. Create a 4-digit Parental Control PIN (one time only).
  5. Set viewing restrictions for TV Ratings, Movie Ratings and Networks.

The primary account holder will need to log in to Customer Central to access parental controls. A parental control PIN is required to enable, disable or edit restrictions.

Retrieve forgotten or lost online parental control PIN

  1. Sign in to Comcast Customer Central.
  2. Select the Users & Settings tab.
  3. Select Edit next to Parental Controls.
  4. Select Forgot your Pin?
  5. Your parental control PIN will be emailed to your primary account email address.

If you are looking to set up Parental controls on your TV, go here for more information.

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