We apologize for the inconvenience this error has caused. Please see the list below of the most common XFINITY On Demand error codes and troubleshooting steps you can try. If the error you are receiving is not listed below or if these troubleshooting steps do not resolve the issue, please contact us.
You could also try watching the XFINITY On Demand program online at the XFINITY TV Go website or use your mobile device to watch it on the XFINITY TV Go app. Please note that not all content is available on all devices.
If you have the XFINITY on the X1 Entertainment Operating System, see Find and Troubleshoot Error Codes for more information on how to get help with error codes.