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Support XFINITY TV Use Your Remote With a Remote Control or IR Extender

Introduction

Find out how to hide your cable box or Digital Adapter and still use your remote with an IR Extender or IR Receiver.

How it Works

If you want to keep your cable box or Digital Adapter out of sight and still use your remote control to change channels, you’ll need to use an IR Extender or IR Receiver.

An IR Extender or IR Receiver is included with your Digital Adapter equipment. Not all of our equipment comes with an IR Receiver. If your equipment did not come with an IR Extender, one can be purchased from a third party retailer. To use it, connect the IR Extender to the IR In input on the back of the cable box or Digital Adapter. Put the other end of the IR Extender somewhere that allows a direct line of sight between it and the remote.

If you have an X1 Platform from XFINITY main set-top box or Player, you can use the XR2/XR5 remote control with Aim Anywhere control (RF capability) even if they are stored in a closet or another room, up to 50 feet away. Your XR2/XR5 remote control must be paired with your X1 Player for this feature to function. If your XR2/XR5 remote has not been paired to your X1 Player, please see Pairing / Un-pairing the XFINITY TV XR2 and XR5 Remotes for RF Control. (Note: Secondary X1 set-top boxes or Player Mini’s cannot be setup to use the RF capability.)

Note: With some cable boxes, connecting the IR Extender disables the RF input on the front of the cable box. To avoid this, disconnect the IR Extender from the cable box when you’re not using it.

Find this article at:

http://customer.comcast.com/help-and-support/cable-tv/using-your-remote-control-with-an-ir-extender/