The Comcast Digital Migration

Updated 3/5/2013 4:22:44 PM by Comcast Expert
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Introduction

Here's how you'll be affected by the Comcast Digital Migration.

What is the Digital Migration?

In some markets, we're upgrading our network to include only those channels available as part of the Expanded Basic channel lineup. In others, we're upgrading both the Expanded Basic and Limited Basic channels to all digital.

You'll receive a letter in the mail explaining which applies to you, but we've also provided an outline of the changes below.

Markets where we are migrating the Expanded Basic channel lineup only

If . . . Then . . .
You have a TV(s) connected straight to the wall without a digital device (cable box, digital adapter, or CableCARD)
 
You'll need a digital device on each TV to continue receiving the Expanded Basic channel lineup.
All your TVs are connected to a digital device (cable box, digital adapter, or CableCARD) 
 
You're covered! No action is required.
Your TV has a Digital QAM tuner
 
You will receive the Limited Basic channel lineup only on that TV.

Markets where we're migrating the Expanded Basic and Limited Basic channel lineup

If . . . Then . . .
You have a TV(s) connected straight to the wall without a digital device (cable box, digital adapter, or CableCARD)
 
You'll need a digital device on each TV to continue receiving the Expanded Basic and Limited Basic channel lineups.
All your TVs are connected to a digital device (cable box, digital adapter, or CableCARD)
 
You're covered! No action required.
Your TV has a Digital QAM tuner 
 
You will receive the Limited Basic channel lineup only on that TV.

Note: The Digital Adapter does not support HD signals. Comcast offers HD cable boxes for a monthly service fee that provide access to over 1,000 HD choices. If you wish to keep access to broadcast HD channels, you can continue to receive the Limited Basic channels (including broadcast HD) without Comcast equipment, but Expanded Basic channels or higher channel levels wouldn't be accessible.

However, some HD television sets have multiple RF inputs, which allow you to use a splitter on the incoming cable feed. Visit Add Comcast Services to learn more.

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