Support XFINITY TV X1: Photos App


The XFINITY on the X1 Entertainment Operating System Photos app allows you to view your Facebook, Instagram and Flickr photos on your TV.

Note: This app is not available on the RNG150 (non-DVR set-top-box).

Before You Begin

Before you begin using the Photos app, you need to connect to your Facebook, Instagram and/or Flickr account at  See X1 Apps: Set Up Apps on TV for assistance.

If you have not connected your account to your profile, you will see a message similar to this when attempting to use the Photos app:
Example of prompt to connect Facebook account.  Screen reads: "Connect your Facebook Account Online.  Go to  A one-time setup will have you seeing big in no time."  There is an OK button on the bottom-right corner of the screen.

Photos App: Explore, Facebook, Instagram and Flickr

  1. Press the xfinity button.
  2. Use the right arrow button on the remote to highlight Apps. Then press the OK button.
    The Apps menu is the fifth option from the left on the X1 main menu.
  3. Use the arrow buttons on the remote to navigate to Entertainment & Media. Highlight Photos and press OK to launch the Photos app.
    The Photos App is the first option under the Entertainment & Media section of the X1 Apps menu.
  4. Use the down arrow button to highlight your Comcast Username. Press OK.
    On the Choose Your Comcast Username screen there is a list of user IDs associated with your account options for you to choose from.
  5. Press the right arrow on the remote to highlight the service of your choice (Facebook, Instagram or Flickr). Press OK.
    Note: The order in which the Facebook, Instagram or Flickr icons appear on your screen depends on the frequency with which you access each service.
    The Facebook, Instagram and Flickr icons are found in the lower left corner of the screen.
  6. Use the arrow buttons on the remote to scroll through your albums and pictures. You can open an album or picture by pressing OK.
    Your albums and pictures are displayed on the screen in rows
  7. Press Exit to close the Photos app.
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