Support XFINITY TV X1 Platform Upgrade Fee


The X1 Platform Upgrade Fee is a one-time fee of up to $99 that is assessed, with limited exceptions that vary by market, when a customer signs up for the X1 Platform.

This fee enables us to continue developing and enhancing the features of the X1 Platform, which today include:

  • Enhanced search
  • Last nine programs viewed
  • Voice controls through your mobile device with the X1 Remote app
  • Apps on your TV including Weather, Stocks, News, Facebook and Pandora
  • Personalized recommendations

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