The X1 Platform Upgrade Fee is a one-time fee of up to $99 that is assessed, with limited exceptions that vary by market, when a customer signs up for the X1 Platform.
This fee enables us to continue developing and enhancing the features of the X1 Platform, which today include:
- Enhanced search
- Last nine programs viewed
- Voice controls through your mobile device with the X1 Remote app
- Apps on your TV including Weather, Stocks, News, Facebook and Pandora
- Personalized recommendations
For more information on this topic, please contact us by visiting http://customer.comcast.com/contact-us/