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The XR2 Remote Control - redesigned to improve the XFINITY TV viewing experience
The new XR2 Remote Control is rolling out with Comcast set-top boxes running the latest version of the on-screen guide and with High-Definition (HD) Digital Transport Adapter (DTA) devices. This new remote is smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the functions you're looking for.
Features of the XR2 Remote Control include:
The XR2 Remote Control will work with set-top boxes running the on-screen guides pictured below, as well as XG1 HD/DVR and RNG210N HD/DVR devices. To determine the type of on-screen guide you have, press the Guide button on your Comcast remote control. If your guide looks like one of the pictures below, the XR2 remote should work with your set-top box.
There are two versions of the XR2 Remote - Version R1 and Version R2. To determine the version number, look at the bottom of the back of your remote.
Note: The HD DTA devices, when deployed, will not have an on-screen guide. Any remote buttons that access on-screen guide features will not function when the HD DTA devices are first deployed.
Since there are fewer buttons on the XR2 remote, certain XFINITY TV features are accessed differently than they are with other Comcast remote controls.
First, put the supplied batteries into the remote control. Once you have correctly installed the batteries, the XR2 Remote will work with your Comcast set-top box or HD DTA automatically.
To program the XR2 Remote to control the power and volume on your TV, find the manufacturer's code for your TV on the back of the Remote Control User Guide, and then follow the instructions below.
If you have version R1 of the XR2 Remote, you can program your remote to control an audio device such as a sound system instead of a TV. Follow the same steps above and enter one of the audio device manufacture's codes found here for step #3. To determine what version of the XR2 remote you have, look at the bottom of the back of the remote.
Programming Version R2 of the XR2 Remote to control your Audio Device
Version R2 of the XR2 Remote can be programmed to control BOTH a TV as well as an additional audio device such as a sound system. To determine what version of the XR2 remote you have, look at the bottom of the back of your remote. To program version R2 of the XR2 Remote to control the volume of your audio device, first follow the instructions above to program the remote to control your TV. Then, follow the same steps and enter one of the audio device manufacture's codes found here for step #3. Once the remote is programmed to control both the TV and audio device, it will control the power of your TV and the power and volume (including mute) of your audio device.
If you attempt to enter a code for a third device, your remote will no longer be programmed to control the first two programmed devices.
If you can't find a code that works for your TV after following the steps above:
XG1 set-top boxes running the on-screen guide pictured below, and HD DTA devices, support RF, or "out-of-sight control". This means you can pair your set-top box or HD DTA so they can be controlled even when hidden behind your TV or in another room (up to 50 feet).
Note: There are pairing instructions printed on the back of the XR2 remote. These instructions ONLY apply to XG1 set-top boxes running the guide pictured below, and HD DTA devices. If you have an RNG150 set-top box running the guide pictured below, or have a set-top box that is running a different guide version, you will not be able to pair the remote to your device following the instructions since these set-top boxes do not support RF (out-of-sight) control.
To pair your XR2 Remote to your set-top box or HD DTA, first program your remote to control your TV by following the steps above, and then follow the pairing instructions below:
Follow the steps below to check the battery power of your XR2 Remote.
If you have version R2 of the XR2 Remote, you can control both your TV and audio device. However, once an audio device is programmed, you will only be able to control the power of your TV with the XR2 Remote; volume and mute functions will be controlled through the audio device. The audio device must be turned on in order to control the volume. If the audio device is turned off, you will not be able to control the volume with the XR2 Remote.
Set-top box running the on-screen guide pictured below, or HD DTA, won't turn on when the All Power button is pressed on the XR2 Remote.
Set-top box running the on-screen guide pictured below won’t turn on when the All Power button is pressed on the XR2 Remote.
TV won't turn on when the All Power button is pressed on the XR2 Remote.
Buttons on the XR2 Remote are unresponsive (nothing happens when any of the buttons are pressed).
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