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Support Home Control XFINITY Home Control - Update Your Contact List for Alerts

Introduction

Please read below for instructions on how to update contact lists for alerts using your XFINITY Home Control product.

If you have a Touch Screen Controller, click here.

If you do not have an XFINITY Home product or a Hub, please click here.

Update Your Contact List for Alerts

To ensure that you and your family are alerted when key events happen in your home, you just need to follow a few simple steps:

  1. Sign in to the Subscriber Portal with your Comcast ID and password.
    XFINITY Home Subscriber Portal - login screen 
     
  2. Click Rules & Modes at the top of the screen and choose Contacts for Rules.
    XFINITY Home Subscriber Portal - Rules & Modes drop-down menu 
     
  3. Click Add Contact.
    XFINITY Home Subscriber Portal - Rules & Modes drop-down menu - Contacts for Rules 
     
  4. Type in the name and contact information (phone number and email address) of the person you wish to add to the contact list.
    XFINITY Home Subscriber Portal - Rules & Modes drop-down menu - Add Contact
     
  5. Click Save.
  6. When creating a rule, you will be able to select this person as a contact to receive notification of events in your home.

Find this article at:

http://customer.comcast.com/help-and-support/home-control/update-contact-lists-for-alerts-help/