XFINITY Home

All you expect from Home Security and more

Getting Started

Getting Started: XFINITY Home Tutorial

Take this self-guided tutorial to learn more about XFINITY Home, its features, and how to use it.

All about XFINITY Home

Find out what is included with XFINITY Home and what information you'll need for your installation.

Update your XFINITY Home contact lists

Learn how to change and/or update contact lists for text and email alerts.

Manage your touch screen apps

XFINITY Home’s in-home touch screen gives you instant control of your security system, plus fun extras to keep you connected to the world around you. Learn how to add and edit apps via the website and touch screen.

Adding or updating your alarm permit

It's important to keep all of your XFINITY Home information up to date. Learn how to add or update your alarm permit.

How to sign in to XFINITY Home's web and mobile portals

Use these easy steps to access the XFINITY Home web and mobile portals.

View your security system's activity history

Find out how you can view the past activity of your home security system using the Subscriber Panel or the Touchscreen.

Web Portal Sign-in & Walkthrough Video Tutorial

Watch this video tutorial to learn how to connect to your XFINITY Home features remotely.

Houston Customers Prior to 11/16/11

Information and support for Houston customers with XFINITY Home before 11/16/11.

Purchase additional XFINITY Home equipment

Add to your peace of mind by adding motion detectors, glass break sensors, smoke detectors and more to your security system.

Problem-Solving

False Alarm Prevention

Learn how to prevent a false alarm with XFINITY Home

Beyond the Basics

Fire monitoring with XFINITY Home

Use Home Security Fire Monitoring to protect your property - even when you're away from home.

About the emergency button on your touchscreen

Learn how to send an alarm to the Central Monitoring Station using the Emergency button.

Change entry and exit delay times

Need some extra time when leaving your house or when coming home? Find out how to change the amount of time you have.

Manage rules and security zones

Learn how to use the Subscriber Portal to manage your security rules and zones - even when you're not home.

Take pictures with XFINITY Home

Learn how to control how your security camera operates and how to set up camera rules.

Manage Video Clips and Pictures through the Portal

Learn more about managing video clips and pictures with XFINITY Home.

Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders
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