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You can use the subscriber portal, your touchscreen, your keypad or your keychain remote to arm and disarm your security system. Get step-by-step instructions here.
Note: This FAQ is for all XFINITY Home customers. However, if you live in the Houston, Texas area and you purchased XFINITY Home prior to 11/16/11, please click here.
Exit delay and entry delay
After you arm the system it goes into exit delay so you have time to leave. When you enter your home and the system is armed, it goes into entry delay to give you time to disarm the system.
During entry delay and exit delay, the System Status Bar in the Subscriber Portal reflects the status of the touch screen.
To disarm through History
Description for cancel-a-false-alarm
Learn more about managing keypad codes with XFINITY Home
Description for XFINITY Homeuser manuals
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