Comcast

Menu
Support XFINITY Home XFINITY Home: Cannot Install iPhone/iPad Application

Introduction

Here's how to troubleshoot when you cannot install the XFINITY Home iPhone/iPad application

Unable to Install XFINITY Home iPhone/iPad Application

Option 1:

Check another app on the device to verify the internet connection is working and you can successfully access it.

Option 2:

Verify that the device you are trying to install the application on is an iPhone or iPad with an OS version of iOS 4.2 or above.

Find this article at:

http://customer.comcast.com/help-and-support/home-security/cannot-install-app/