With XFINITY Home, you can stay connected to your home and family whether you’re at home or away.
How it works
Note: This FAQ is for customers in the Houston, Texas area that purchased XFINITY Home prior to 11/16/11. If you are a customer outside of the Houston, Texas area or purchased XFINITY Home after 11/16/11, please click here.
The control panel and the TouchScreen work together to keep you connected.
The control panel provides the:
- Connection for your service to work.
- Broadband connection.
- Connection to the monitoring station. (When necessary, the Central Monitoring Station will dispatch emergency services.)
- Is a convenient device that helps manage each element of your XFINITY Home with simple touch navigation and easy-to-follow prompts.
- Provides most of the daily management.