Support XFINITY Home Understand the XFINITY Home Security System Control Panel and TouchScreen


With XFINITY Home, you can stay connected to your home and family whether you’re at home or away.

How it works

Note: This FAQ is for customers in the Houston, Texas area that purchased XFINITY Home prior to 11/16/11. If you are a customer outside of the Houston, Texas area or purchased XFINITY Home after 11/16/11, please click here.

The control panel and the TouchScreen work together to keep you connected.

The control panel provides the:

  • Connection for your service to work.
  • Broadband connection.
  • Connection to the monitoring station. (When necessary, the Central Monitoring Station will dispatch emergency services.)

The TouchScreen:
  • Is a convenient device that helps manage each element of your XFINITY Home with simple touch navigation and easy-to-follow prompts.
  • Provides most of the daily management.

Xfinity Home TouchScreen

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