Manage Rules And Security Zones Using The Subscriber Portal

Updated 7/13/2012 7:04:50 PM by Comcast Expert
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Introduction

Customizable rules allow you to take action, even when you're not home. For example, if your dog walker fails to arrive when you expect him to, XFINITY Home can send you an alert automatically.

Note: This FAQ is for all XFINITY Home customers. However, if you live in the Houston, Texas area and you purchased XFINITY Home prior to 11/16/11, please click here.

Viewing security zone history

  1. From the home page, click the drop-down menu under Security tab.

  2. Select Security Zones - this allows you to view the security settings for the home.

  3. Click on the clock under the History section and this will display recent activity for the particular zone for the current day.

Editing security zones

  1. Click Edit to bring up the editing screen.
  2. Type change and click SAVE.

Turning security zones off

  1. Click on Turn Zone Off to bypass a security zone. The zone will turn orange.
  2. Click SAVE to save changes or CANCEL to exit.

Add rules

  1. To add a rule, select Rules from the main screen.

  2. Click ADD RULE.

  3. Select the type of rule and click SAVE to continue.

Delete rule

  1. Click on the trash can under the modify column.
  2. Click YES to confirm your request or NO to exit without deleting.

Edit rule

  1. To edit a rule, click on the pencil under the Modify column.
  2. Make your changes and click YES to confirm change or NO to exit without making the change.

     

Disable or enable rule

  1. To disable rule, click
  2. To enable rule, click

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