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Learn how to send an alarm to the Central Monitoring Station.
Note: This FAQ is for all XFINITY Home customers. However, if you live in the Houston, Texas area and you purchased XFINITY Home prior to 11/16/11, please click here.
The Emergency button on your XFINITY Home system is used to send an alarm directly to the Central Monitoring Station. The alarm message indicates an emergency of a specific type, such as Panic, Fire or Police.
Learn how to prevent a false alarm with XFINITY Home.
Use the Subscriber Portal, Touch Screen Controller, Wireless Keypad or Keychain Remote for your XFINITY Home system.
Learn more about managing keypad codes with XFINITY Home
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