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Support XFINITY Home View the Activity History of Your XFINITY Home System

Introduction

XFINITY Home puts you in control.

You can view the past activity of your home security system via the Subscriber Portal or the TouchScreen.

If you do not have a TouchScreen, see the Help & Support documentation for XFINITY Home - Control.

Note: This FAQ is for all XFINITY Home customers. However, if you live in the Houston, Texas, area and you purchased XFINITY Home prior to November 16, 2011, please see XFINITY Home for customers in the Houston, Texas area installed before November 16, 2011.

From the Subscriber Portal

From the Home screen, click the History tab to view recent activity by:

  • All History
  • Alarms
  • Arms/Disarms
  • Trouble Events
  • Zone Activity
  • Last 24 Hours

From the TouchScreen

  1. Press the Security widget on the Home page.
  2. Press the History tab on the Security page.

Find this article at:

http://customer.comcast.com/help-and-support/home-security/view-a-history-of-activity/