Add new user names or email addresses to your XFINITY account

Updated 3/9/2012 8:52:09 PM by Comcast Expert
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Introduction

You can create up to six additional user names (email addresses) associated with your account. In order to create additional user accounts, you must sign in to Customer Central with your primary user name.

How it works

To add a user name:

  1. Visit Customer Central and sign in to your account.

  2. Click the Users & Settings tab.



  3. Choose Create Secondary User under the drop-down menu.



  4. Fill out the form and click Next.  (To learn more about password strength, click the [?] next to Your Password Strength.)




  5. Choose account type Unrestricted or Restricted and click Update.
    • Unrestricted accounts— you have the ability to edit/change user name or password, manage email settings, and enable/disable some features, Personal Web Pages, and Plaxo membership.
    • Restricted accounts - you have the ability to edit/change password, and if enabled, set up XFINITY Internet features like Personal Web Pages or Plaxo membership.


  6. Review the confirmation page and click OK.

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