Comcast-Supported Routers, Gateways, and Adapters
Updated
5/20/2013 1:13:25 PM
by
Comcast Expert
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Introduction
Find out specific information about Comcast-supported routers, gateways, and adapters.
WiFi Information
WiFi networks are about convenience and providing wireless Internet access around your home. To make sure you are getting the most out of your network, you’ll want to make sure you have the proper equipment. You can find out more about what devices you’ll need to establish your wireless network, or look below to find specific information for Comcast-approved gateways, routers, and modems, such as:
- Which protocol your router supports.
- How to access your equipment to upgrade firmware or update security information.
- How to reset your router if you lose or forget your security setting, or to resolve certain technical issues.
- Where to find the default login and password for initial installation or for resetting your device to its original factory settings.
Then, you can access your equipment through a desktop icon or through the URLs provided.
Device Information
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Access Information
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Reset Information
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Wireless Gateways
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XFINITY Wireless Gateway 1
(Model numbers TG852G, TG862G, SMCD3DNV, TC8305C) or Wireless Gateway 2 (Model numbers DPC3939, TC8706).
802.11n
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- Router Login: http://10.0.0.1
- Login Name (case sensitive): admin
- Login Password (case sensitive): password
- SSID (Network name): Printed on bottom of device label
- Network Key: Printed on bottom of device label
Customers can use the secure Default SSID and Network Key without having to access the User Interface.
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- Press and hold the default Reset button, located on the back of the device for at least 15 seconds.
- Release the default Reset button and wait for the router to reboot.
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Routers
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Netgear WNR1000
802.11n1x1
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- Router Login: http://www.routerlogin.net or
http://192.168.1.1
- Login Name (case sensitive): admin
- Login Password (case sensitive): password
- Firewall Inbound: Disabled
- Firewall Outbound: Enabled
- Wireless Communication: Enabled
- SSID name: NETGEAR
- Security: Disabled
- Broadcast SSID: Enabled
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- Press and hold the default Reset button, located on the back of the device, until the power light blinks (about 10 seconds).
- Release the default Reset button
and wait for the router to reboot.
For detailed set-up information, check out our instructions.
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WNR3500
802.11n2x2
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- Router Login: http://www.routerlogin.net or
http://192.168.1.1
- Login Name (case sensitive): admin
- Login Password (case sensitive): password
- Firewall Inbound: Disabled
- Firewall Outbound: Enabled
- Wireless Communication: Enabled
- SSID name: NETGEAR
- Security: Disabled
- Broadcast SSID: Enabled
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- Use a sharp object such as a pen or a pointed, non-metallic object to press and hold the restore factory settings button, located on the rear panel of the router, for about 20 seconds.
- Release the restore factory settings button, and wait for the router to reboot.
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Linksys WRT310N
802.11n2x2
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Press and hold the Reset button, located on the back of the device, for approximately five seconds, or restore the defaults from Administration > Factory Defaults in the Router's web-based utility.
Watch the User Interface Simulation.
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Netgear WGR614v8
802.11g
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- Use a sharp object such as a pen or a pointed, non-metallic object to press and hold the restore factory settings button, located on the rear panel of the router, for about 20 seconds.
- Release the restore factory settings button, and wait for the router to reboot.
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Legacy Gateway Devices
Note: These devices are End-of-Life and have limited support.
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Netgear CG814v 1&2
802.11g
Linksys WCG200v 1&2
802.11g
Linksys BEFCMUH4
802.11g
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Username: comcast
Password: 1234
- Double-click the Comcast Home Networking icon on your desktop.
- Select Comcast Home Networking Customer Interface.
- Enter your Comcast Gateway user name and password. If you don't have a Comcast Home Networking icon on your desktop open your Web browser and go to http://192.168.0.1.
- Enter your Comcast Gateway user name and password in the space provided.
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Do you want hands-on help configuring your wireless network? XFINITY Signature Support can help, even with non-Comcast provided devices. With our premium help service, you’ll get access to 24/7 support from live tech experts who won’t just answer questions – they’ll take the hassle of set up off of your hands and configure your settings remotely.