Configure Outlook Express Settings for Comcast Email

Updated 5/6/2013 6:18:11 PM by Comcast Expert
Email
Close

Email this

A link to "Configure Outlook Express Settings for Comcast Email" will be sent via email.

or Cancel

We hate spam. The information you've entered will not be shared or sold.

Email sent

Your link to 'Configure Outlook Express Settings for Comcast Email' has been sent!

Introduction

If you use Outlook Express to access your XFINITY Connect email account, you’ll want to make sure your settings are configured correctly. We’ll show you how.

  1. Open Outlook Express.
  2. Click the Tools menu, and select Accounts…
    • To configure your Outlook Express client, go to step #3
    • To reconfigure your Outlook Express client, select your account from the menu on the left, then click Properties and skip to step #12
       
  3. Click Add, and then click Mail…
  4. Enter your name in the Display name field, and click Next.
  5. Enter your full email address (username@comcast.net) in the Email address field, and click Next.
  6. For My incoming mail server is a ______ server, select POP3 in the drop down menu.
  7. Enter mail.comcast.net in the Incoming mail (POP3, IMAP or HTTP) server field. Enter smtp.comcast.net in the Outgoing mail (SMTP) server field.
  8. Click Next.
  9. Enter your Comcast ID in the Account Name field. (Type your Comcast ID as seen on the left side of the @ symbol in your email address. For example, if your email address is johndoe@comcast.net, type in johndoe.) In the Password field, enter your password. Check the Remember Password box if you don't want to enter your password every time you access your email. Click Next.

img

  1. Click Finish.
  2. Highlight mail.comcast.net under Account, and click Properties.
  3. Click the Advanced tab.
  4. Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
  5. Enter 465 in the Outgoing mail (SMTP) field.
  6. Under Incoming mail (POP3), check the box next to This server requires a secure connection (SSL). The port will change to 995.

 

img

 

  1. Click the Servers tab, and check the box next to My server requires authentication.

img

  1. Click OK.

Congratulations! You're done configuring your Outlook Express client to send and receive Comcast email.

Even with step-by-step instructions, setting up your email can seem complicated. If you want to take the hassle out of email, XFINITY Signature Support can help. With our affordable premium support service, you’ll get round-the-clock access to live experts who can assist you with all your tech needs – and will even adjust settings and fix problems for you remotely, via the Internet, while you relax in the comfort of your home. Learn more today.

Your Dashboard

Get Personalized Help

Sign In to get these great features and more:

  • Real-time service connection status
  • Appointment reminders
Recently Viewed
You currently have no browsing history.
Comcast Customer Guarantee Seal

Our customer guarantee
is our promise to you.
Learn more