Configuring Comcast Email on a Mac

Overview

Are you ready to take advantage of all the benefits of your XFINITY Internet service? If you use Comcast email service and have a Mac computer, you’ll need to set up your email address using Apple Mail. Here’s how to configure your Comcast email on your Mac. Find out more about using Comcast email and adjusting your Comcast email settings.

Note: These instructions are specific to Apple Mail 5 and above. Not a Mac user? Find out how to set up your Comcast email on a Windows computer here.

Configuring Apple Mail to Use Comcast Email

1. Select Mail from the toolbar, then select Preferences from the drop-down menu.
   
    
2. Click Accounts and then click the + icon in the lower left corner.
   
    
3. In the first window, enter your Full Name, Email Address (username@comcast.net), and Password in the corresponding fields.
   
    
4. Click Continue.
5. Apple Mail should be able to find the servers for Comcast when you click Create. You should now be at the Accounts window.
   
    
6. Click the Advanced tab.
   
    
7. Change the port to 995.
8. Make sure Use SSL is check-marked.
9. Make sure Authentication is Password.
10. Go back to the Account Information tab.
11. Click the drop-down bar for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.
    
     
12. Click the Advanced tab.
13. Either Use default ports or Use custom port (set to 465) should be chosen.
14. Make sure Use Secure Sockets Layer (SSL) has a checkmark.
15. Make sure Authentication is Password and that User Name and Password are filled in.
16. Click OK.
17. Click the Red Button in the upper left and choose to save changes.

Congratulations, your Comcast email setup should now be complete! Want to have access to your Comcast email service when you’re on the go? Find out how to set up your email on your mobile devices.

Want to take the hassle out of setting up your email, adjusting network preferences, or troubleshooting? XFINITY Signature Support, our affordable, premium support service, gives you 24/7 access to tech experts who can handle tasks remotely, so you don’t have to go into the store. Learn more about XFINITY Signature Support.