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Support XFINITY Internet Once enrolled, how do I opt-out?

Introduction

Note: This information applies only to Economy Plus customers in Fresno, CA. If you are not an Economy Plus customer in Fresno, CA, please see Questions and Answers About Our Data Usage Plan.

You can opt-out any time by calling Customer Security Assurance at 1-877-807-6581. Please note that the Flexible-Data Option will be removed from your account the month after the request is made and you will once again be enrolled in the standard Economy Plus plan, without the Flexible-Data Option.

This option is a trial and can be discontinued by Comcast at any time. Comcast will notify participants if a decision is made to discontinue this option.

Find this article at:

http://customer.comcast.com/help-and-support/internet/data-usage-plan-fdo-opt-out/