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Support XFINITY Internet Can I opt out of the new data usage plan?

Introduction

This information applies only to customers in Huntsville and Mobile, AL; Atlanta, Augusta and Savannah, GA; Central Kentucky; Maine; Jackson, MS; Knoxville and Memphis, TN; and Charleston, SC.

Unless you are an Economy Plus customer, you cannot opt out of this new usage plan.

If you are an Economy Plus customer and typically use less than 5 GB per month, you can choose to enroll in the Flexible-Data Option, which has a different set of policies. To learn more about the Flexible-Data Option, please see What is the new Flexible-Data Option?

Find this article at:

http://customer.comcast.com/help-and-support/internet/data-usage-plans-expansion-opt-out-notifications/